Privacy Policy

When you contact us via our website, email, or phone, we collect the information you choose to share — your name, contact details, and the nature of your enquiry. We do not operate forms that capture data without your knowledge.

If you visit our website, standard server logs may capture your IP address, browser type, and pages visited. We do not sell, share, or trade this information.

Information you provide is used solely to respond to your enquiry, fulfil an engagement, and maintain our working relationship with you. We do not use your contact information for marketing without your explicit consent.

For integrator and studio clients, project-related information is retained for the duration of the engagement and a reasonable period thereafter to support warranty queries, design revisions, or future project phases.

Confidentiality is not a policy item at Kolosseum — it is a founding principle. Client names, project addresses, system specifications, and design documentation are never disclosed to third parties without written authorisation.

Staff and contractors who access project materials are bound by confidentiality obligations. We operate under NDA where requested and apply the same standard of discretion regardless of whether a formal agreement is in place.

Our website may use third-party services for analytics or hosting infrastructure. These services operate under their own privacy policies. We select providers who maintain adequate data protection standards.

We do not embed tracking pixels, affiliate links, or advertising networks on this website.

We retain client and enquiry records for as long as is reasonably necessary to support the relationship. You may request deletion of your information at any time by contacting us directly — we will honour that request except where retention is required by law.

You have the right to access the personal information we hold about you, to correct inaccuracies, and to request deletion. To exercise any of these rights, contact us at [email protected].

If you are located in Australia, the Privacy Act 1988 (Cth) and the Australian Privacy Principles apply. If you are located in the European Economic Area, the GDPR applies to the processing of your data.

We may update this policy from time to time. Changes will be published on this page with a revised effective date. If you have an active engagement with us, we will notify you directly of any material changes.